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Walmart Corporate Coupon Policy

June 15, 2008 by Tara Kuczykowski 346 Comments

This is definitely useful information to be aware of. If you’d like to print it off so you can carry it with you (as I always do!), here’s a direct link to the Walmart corporate coupon policy.

Walmart accepts the following types of coupons (see guidelines below):

  • Manufacturer coupons (Cents Off)
  • Free merchandise (or Buy-One-Get-One-Free) coupons
  • Store coupons
  • Pharmacy (Advertising and Promotional) coupons
  • Internet coupons
  • Soft drink container caps

The following are guidelines and limits:

  • Walmart only accepts coupons for merchandise we sell and only when presented at the time of purchase.
  • Coupons should have an expiration date and be presented within the valid dates. Walmart will not accept expired coupons.
  • Internet coupons should be legible and say “Manufacturer Coupon.” There should be a valid remit address for the manufacturer and a scannable bar code.
  • Only one coupon per item is permitted.
  • Use of 40 or more coupons per transaction will require approval by Customer Service Manager.

Although it’s not explicitly stated here, in my experience, if your total savings are more than 50% off your total purchase price, your transaction will require approval by a Customer Service manager as well.

Filed Under: coupons Tagged With: expired

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Reader Interactions

Comments

  1. Erica

    May 22, 2011 at 6:26 pm

    can you use a b1g1 coupon with a b1g1 sale in the store to get the 2 items for free like i do at walgreens and cvs??

    Reply
  2. Swan

    May 30, 2011 at 10:11 am

    Angela, we are stuck on using RR’s at Walmart from Walgreens because doing so lowers our FOOD cost. You can’t get fresh fruit and meat at Walgreens only HBA and HH items. Get it?

    Erica, in the perfect world you could. But rarely does WM have B1G1 sales. Recently Walgreens did have a B1G1 sale on CLean and CLear body wash, the price of the bw was clearly listed on the ad @ 5.99. Some of us had B1G1 coupons, and WM honored those (not without some explaining and debate in some places I’m sure). It pays to study and learn the stores and their coupon policies, the result is more money in the pocket at the end of the month. True, this is not easy and sometimes you leave a store with a bad taste in your mouth, but in the end the benefits out weigh the cost.

    Reply
    • LGH

      June 18, 2011 at 2:53 pm

      In other words, you’re trying to screw Walmart out of money on perishables by exploiting their coupon policy.

      And no, I don’t work there. You guys are just idiots.

      Reply
  3. jaime garrison

    June 11, 2011 at 5:53 pm

    If u comp a item at Walmart can u still use a coupon.

    Reply
  4. Melissa

    June 11, 2011 at 6:31 pm

    Just got home from Walmart & it was a coupon nightmare. Part of my coupons wouldn’t go through, the girl didn’t know what to do so she called over a ‘manager’ who sifted through the coupons & made a bunch of [wrong] excuses on why they wouldn’t take them & started to walk off. I called her back & explained I had met every condition on the coupon [One for Aussie stated $1 off, no more no less, I bought the large bottle, she said you couldn’t buy the large bottle.. umm what?!?] She said my sizes were wrong, they weren’t. She said I hadn’t bought enough items, I had. I told her not all her customers were dumb, some of us were very intelligent, and take the time to read & honor correctly our coupons. She was just mad I called her out, she wanted to be intimidating & I wouldn’t let her. I’m not doing anything wrong. She even stated ‘I’m so glad they are getting rid of coupons’ I told her I’d be using them right up to the very second they did that. ; ) Happy Couponing!

    Reply
  5. Valerie

    June 15, 2011 at 1:19 pm

    I just heard that Walmart is revising their coupon policy this weekend – has anyone heard what that entails?

    Reply
  6. SarverGS

    July 15, 2011 at 12:14 am

    Does WM allow us to purchase 2 items with 2 B1G1 coupons? I didn’t see anything specific in their policy addressing the issue :)

    Reply
  7. Swan

    July 18, 2011 at 9:03 am

    Sarver, I would say yes, if you have two coupons, you would end up with 4 items. Two that you paid for, and two that are free.

    Reply
  8. Heather

    July 20, 2011 at 12:10 am

    Hello, I am just wondering if anyone is aware if you are able to use manufacturer coupons for items ordered site to store or site to home?

    I was refused rain checks on sale items today because they were not in the ad. And would like to give it a shot because it’s the same savings online.

    Thanks. :)

    Reply
  9. Heather

    July 20, 2011 at 12:11 am

    Oh.. Not to mention when I was there on 06/31/11, I gave coupons that expired that same day. Obviously, when a coupon is good “THROUGH” a date, it ends at 11:59 or 12:00.. NOT at 10:00 am!? It was $13 in coupons – Told them to keep the order and went to Target!! =]

    Reply
  10. Amanda

    August 20, 2011 at 1:34 pm

    I ran into this problem at Walmart today The store manager told me that i can comp a BOGO item from another store, or use a coupon for it,but i can’t do both!! It isnt in their coupon or comp policy that i read onlne, so is this correct? i didn’t want to make a scene with my husband with me.

    Reply
  11. karen

    August 23, 2011 at 11:11 pm

    Does anyone else’s Walmart make you give them your coupons first then as they check your item you have to tell them you have a coupon and they go through your coupons until they find it scan it(the coupon) right after they scan the item. It holds up the people in back of you, it holds up you the customer but they say that’s how they do it. The checker scaned a couple things I forgot I had a coupon for and said it was to late to scan it so I didn’t get to use it. The stoe’s in Rancho Cucamonga & Upland Calif. do it like this. I would like to know why but no one has a answer. I told the checker I’ve never heard of that and it’s always at the end of the order that they scan the coupon and the register would let you know and she said no! Any answers out there??

    Reply
    • Veda

      October 6, 2011 at 11:27 pm

      I shop Walmart all the time when I am price-matching and have NEVER encountered this problem. I have used different Walmart’s in different areas and NEVER an issue. I have never had to provide my coupons upfront. I have a binder and list and section out my purchases for them. Before I pay I give them all my coupons. I have even had a cashier send me to the Customer Service desk once when I forgot to give them a few coupons and got the price of the coupons back in cash. That was AWESOME!!! I think that you got a “Betty by the Book” cashier who was not having a good day! Next time try someone else. Talk to them as you are placing your items on the belt. it is a distraction, but it works. Good Luck!

      Reply
  12. Penny

    August 28, 2011 at 3:58 pm

    Karen,
    Yes my Walmart has done that. However I now do not even give them my coupons until I have all items placed on the belt and they have checked me out then I pull out my coupons and hand them to the cashier.

    Reply
  13. jack

    September 5, 2011 at 2:34 pm

    Karen,
    If the cashier in facts says that then you should just tell her to take it off and then have her rescan it. Just because it has been scanned does not mean you have to pay for it. Until you receive a receipt is the transaction complete.

    Reply
  14. Barbara

    September 6, 2011 at 1:44 pm

    My Wal-mart is now trying to say they will only accept 1 like coupon. Even if the coupon says limit 4 like coupons. Anyone else having this problem? It is a total contradictory to their policy.

    Reply
    • lynn

      October 5, 2011 at 7:48 am

      some people are just lacking of knowledge regarding coupon policies. It takes time, but ask for a manager and show them that it says limit 4 like coupons, because they read limit one per purchase and they think that’s all it says. I’ve had this problem couple of times… there are coupons that say limit 1 coupon per visit too though, so double check your coupons as well.

      Reply
    • Samantha M

      October 17, 2011 at 1:45 pm

      YES!!! I had a big issue with this and tried to educate the managers who were telling me that per purchase means per transaction. I gave them several examples to contradict that, but they were so close-minded about it so I sent an email to walmart online to get it cleared up. They sent my email to that store in which the ASM just called me awhile ago to say the same thing the others did. He told me I was trying to split hairs and that I was reading the coupon wrong!! I couldn’t believe it. I informed him the I had no trouble at the other Wal-Mart in town and that the manager over there said I was correct. I asked him “So if I have a large order and have 10 like items with 10 valid coupons, you want me to hold up the line to have 10 different transactions and pay that many times even though your system will accept them all at once like every other store I know?” He said yes, only one coupon per like item. Ugh… I don’t have time to do that, nor am I inconsiderate enough to the customers waiting in line behind me to do that to them. I will not be shopping there anymore, they are making this way too difficult. My problem is, why isn’t the coupon policy the same across all the stores? The managers seem to be making up their own procedures to what they deem is right and correct. I wrote corporate to get a response from them, NOT the store I had the issue with. :(

      Reply
  15. alex

    September 9, 2011 at 10:42 pm

    My walmart (in so cal; pomona) is fine with me handing the coupons after all the items have been scanned, and were pretty cool about matching my items. I think that the cashiers that do that, are lazy to handle coupons at the end, because some might not scanned or are just plain lazy to scan them, and hold up the line so they use the “opps to late I can’t take them now” line. Also many new cashiers are ignorant of how to read a coupon, because they see the one per purchase they think its one per trans action, they might interpret 4 of a like coupons to you can only use 4 of the same coupons, in 4 different transactions. I am always nice to the cashier, but i will in a nice way point out where they are wrong, I also will suggest to get the manager in some cases.

    Reply
  16. Gretchen

    September 28, 2011 at 5:32 pm

    Can I use a Target Coupon at Walmart?

    Reply
    • Tara Kuczykowski

      September 28, 2011 at 5:35 pm

      No, not unless it states a specific price on it.

      Reply
    • Martie

      November 6, 2011 at 9:55 pm

      My Walmart in Illinois takes the Target coupons by taking that amount off via a price match. Then I can also use a manufacturer coupon for same item. It was a teller who told me it was the way to do it and so far it has worked. All I have to say to the teller I is that others have taken off as a price match and they are whipping out their calculators and changing the price for me. Hope this will work for you! As others have said, chat with the teller as you are loading your items. Being friendly and cheerful usually gets any transaction problems easily corrected here in the Midwest.

      Reply
  17. Harlie

    September 29, 2011 at 4:03 am

    You can only use coupons from other competitors if it states a dollar amount and it has to be the exact brand name. If it’s a percentage it will not be accepted.

    Reply
  18. nicole

    October 1, 2011 at 10:12 am

    Can i use more then one of the same coupon.like if i buy 5 progresso soups can i use 5 of the same coupons.1 for each soucp?

    Reply
  19. Sophia

    October 31, 2011 at 10:56 pm

    Does Walmart honor Bimart adds?

    Reply
  20. Jamie

    November 13, 2011 at 12:57 am

    okay i just want to make sure im understanding this correct, if i want to by one bottle of ranch dressing and i have 4 coupons for that one bottle, i an use them all on that one bottle. The coupons are the exat same, i clipped them from four sunday papers. Thanks! Im new to this!

    Reply
    • Susie

      December 28, 2011 at 10:30 am

      I coupon per item, otherwise we could go around redeeming as many coupons as possible on ONE item thus racking up free stuff. Make sense?

      Reply
  21. Tim

    December 12, 2011 at 2:49 pm

    just thought you know walmart is picking and choosing who is allowed to use coupons no i am an extreme coupon shopper and have read ther policy and no they want let me coupon in one local store i have to travel 25 miles to another to shop because that one has said i cant use coupons at there so i use extra gas to go elsewhere than shop there any more.

    Reply
  22. Diamond

    January 22, 2012 at 9:27 pm

    I complained so much about my whole experience with couponing at any of the walmarts. Quickly a District Mgr contacted me about it. I told him that I will not be shopping at Walmart anymore since their cashiers are uneducated with coupons policies and customer service. I got held up on a transaction for an AD match…I tried to explain to the cashier that there was no purchase limit on the item just for the deal the other store had that involved a gift card….she proceeded to call a CSM then had them read the other stores AD and look over coupon, The cashier looks at the CSM and says but after the coupons she’s only going to pay 1.50 for these….that sent me over the edge. I just grabbed my coupons back and left the store. They can keep there $20 gift card I was offered…I’d probably get questioned for using it with coupons anyway.

    Reply
  23. Michelle Gerber

    February 29, 2012 at 3:04 am

    Really neat post post.Truly thank you! Really Cool.

    Reply
  24. Linda

    February 29, 2012 at 12:33 pm

    Does Walmart honor PDF coupons? I also ran into a problem the other day. I had a internet $5.00 off a Nature Made product and it would not scan on their computer. I was told if it would not scan they would not accept it by the CSM. I then took the same coupon to Target, it scanned there but came up as a $1.00 off. I alerted the checker and she corrected it on the spot no further questions asked. I am running into more and more problems with Walmart which is making me ultimately to choose NOT to shop Walmart anymore. Anyone else having trouble like this?

    Reply
    • Tara Kuczykowski

      February 29, 2012 at 12:46 pm

      Most stores will not accept PDF coupons because it’s too easy to alter them. Where did you find the $5 off Nature Made coupon? I’m not aware of such a high value coupon being available, and it could very well be a counterfeit coupon. :(

      Reply
    • joyce

      October 24, 2012 at 7:06 pm

      I had the same problem yesterday with a $10 butterball coupon. It would not scan and the csm even tried to put my order in again with her inputting the coupon price. They were nice but no go on the coupon. I did call corporate yesterday and was supposed to get a response within 24 hours. No call yet.

      Reply
  25. jill

    June 10, 2012 at 3:11 am

    walmart price match stinks. i have in the past gotten bogo”s with no ad or questons asked. Tonight i go in and tell the cashier I have bogo’s she needs to see the ad for each item.Then she tells me she has to charge me that stores price to get the bogo. WHAT ??? so if walmart has breyers ice cream for 3.28 and Publix sells it for 6.99 and its a bogo. she was charging me 3.50 each. I had a buggy full og groceries and walked out, they have always given me their price and then the bogo. am i miss understanding something ? i should just shop and Publix then and I can use my publix dollar off coupons .

    Reply
  26. Karen McGraw

    July 30, 2012 at 12:47 pm

    Wal-Mart is notorious for bullying people AFTER they have ran the local stores in small towns like ours out of business; knowing that people have to drive an extra 20-30 miles out of their way to find another place to shop. I have been told that I couldn’t use “internet” coupons, and had innuendos that they were “fraudulent”. I have also had other problems with Wal-Mart in the past. Quite frankly their business practices are unfair in a lot of respects. Managers seem to do as they please, no two stores being alike. I have also been warned that Wal-Mart isn’t the only store that has issues with coupons. Print a copy of the stores policy and take it with you! Also you may want to write letters to some of the product companies and see if they can put pressure on the stores to honor their coupons. Although it burns me to spend more for a product at another store, it burns me even more to spend any of my money in a store that has such a bad record. I avoid them if I can.

    Reply
  27. Irina

    August 14, 2012 at 12:39 am

    Ugh I hate Walmart. They always try to find a problem with the coupons I’m using or price matching! Cashier tried to tell me that I cannot use a coupon for Kotex pads because it’s different than on the picture. Hello, it says ANY KIND with Kotex brand, since when they look at the oicture when it comes to coupons! I guess she cant read! She wouldn’t even scan it! I also showed her a reciept from a different walmart that they accepted those coupons for the same exact pads and she said all Walmarts are different. How??? Because only someone like you work there who makes up their own policies???And she asked me for coupons before she even started scanning anything, I’ve never had this happen before. I double checked all my coupons before I go shopping so I know it works. I never had a problem at a different Walmart, just the one by my house! I guess you also need to go to someone who looks like a nice person and not someone who doesn’t appreciate her job and gives attitude to people. Target is my favorite store, never have any problems and if coupons don’t scan, they simply punch it in.

    Reply
  28. herouf

    September 19, 2012 at 7:23 pm

    It’s actually a nice and useful piece of information. I’m happy that you simply shared this useful information with us. Please stay us up to date like this. Thanks for sharing.

    Reply
  29. mrs. kirkland

    September 22, 2012 at 9:13 pm

    Can you price match and use a coupon for the same item at Walmart?

    Reply
  30. rita

    September 11, 2014 at 8:47 am

    does walmart still do coupon overage?

    Reply
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Hey there — nice to meet you!

I'm Tara: mom of 5 teens/tweens and one 80-lb. Weimaraner, who fancies herself a lap dog. Born and raised in Ohio (GO BUCKS!!!), my fave things include cooking + baking, my JEEP Rubicon, the 4x4 beaches at OBX, and checking out the local craft beer scene...
 
As you can imagine, all of this puts a good dent in my monthly budget. So I've learned how to save on the things I NEED, so I can spend on the things I WANT. Read more.

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