Kroger has recently changed their digital coupon policy.
Previously, Kroger allowed stacking of certain digital or eCoupons and a paper coupon. A couple of months ago Kroger added all of the eCoupons available from Cellfire, Shortcuts and P&G eSaver mixed in with the Kroger eCoupons. This created a lot of confusion since there is no way to tell which eCoupons are Kroger coupons and which are provided by other sites.
Kroger has now added to the Digital Coupon Rules stating that eCoupons and paper coupons can no longer be stacked.
The Wording from Kroger:
Can I use paper coupons as well as digital coupons on the same item?
Limit of one coupon per item. Digital coupons and paper coupons may not be combined on the purchase of a single item.
Remember that eCoupons do not double. Most of the time your best bet is to use a paper coupon that will double for the most savings. Before you shop at Kroger this week, make sure to look over the full list of Kroger deals!
Renae from Madame Deals is the Deal Seeking Mom Store Expert for Kroger. At Madame Deals, she teaches others how to make dollars out of change with store deals, recipes, money saving tips, ideas on stockpiling and fun family activities.
askmrlee
Why should any retailer, not just Kroger, accept two manufacturer coupons for a single item? The eCoupons found at Kroger.com, Cellfire and the like are mostly manufacturer coupons.
At least Target makes it clear that you can do one Target and one Manufacturer coupon per item and they clearly state that you cannot stack a Target mobile and paper coupon on the same item. Rite Aid and Walgreens are the same.
If you want to “double dip” then stick wtih CVS and combine your earned EB’s with the P&G coupons to get inexpensive Crest toothpaste and the like.
shopchic
You can “double dip” at Walgreens. Even this week it’s almost like “triple dipping” on some items, Like the Cottonelle Ultra…
Buy 2 twelve packs for $10
minus the monthly ivc coupon
minus $1 off cottonelle coupon from the paper
then you also get a Register Reward for $3!
It’s like 2/$3!
Not to mention if you have other Register rewards to use as well…
And at my Walgreens they let me use formula coupons and checks in the same transaction because they are processed a different way. (one scanned while the other is treated like a tender)
Also whenever the Walgreens diapers go on sale bogo1/2price they let me use the infant care booklet and 2 of the $1 off walgreens diapers coupons (usually found on the packages themselves or on the W formula cans) which is a great deal!
So most definately my favorite coupon store is Walgreens because they are the easiest to understand and the Walgreens I go to is great with coupons, sometimes it pays to shop for a store, not just the deals, to get a good cashier and friendly management!
Lucy
I went to my local Kroger store yesterday and bought a bottle of Downy, I had my Kroger card loaded with .35 I believe and a coupon for .50 which would double to 1.00, but they told me I couldnt use the .50 coupon because I had already used the coupon that was on my card! I asked them if they could take the one off of my card and allow me to use the .50 coupon for the larger savings, they said no they couldnt do that, I was not very happy! If they keep it up they are going to lose alot of business!! I plan on taking my Kroger ad and my coupons to Meijer!
Carrie
Why not just return the item and then repurchase it up at the customer service counter with the coupon you would have perferred to use?
askmrlee
Again, this is an example of double dipping of manufacturer coupons which is prohibited.
In this example, you attempted to use two manufacturer coupons on one item. You tried to get $1.35 off, but you are only entitled to either the $0.35 digital or $.50 doubled to $1.00, but NOT BOTH. The eCoupon will always deduct first. If you bought a second bottle of Downy, then you should of course been able to redeem the paper coupon and get $1.00 total off that bottle.
Going to Meijer will not help because their mPerks has the same restrictions on the double dipping you have described.
Shelia
my big problem with meijer is if you don’t pay with a debit card, you don’t get coupons back. I started using an enevelope system and I stopped using my debit card and I noticed how I stopped getting coupons. Sometimes I won’t use cash, just to test my theory and sure enough, I get coupons. They are wrong for that.
Barry Miller
I am a single dad with 2-teenagers and been shopping at Kroger for over 20 years. This new digital coupons and even printable coupons programs absolutely stinks! It’s hard to argue with cashier when their is a line behind you and people wanting to get checked out. It use to be alot simplier for me to print coupons out since I would go to check out and over 1/2 digital coupons weren’t even added on. Then good luck trying to contact C/Service at Kroger and explain your situation…what a crock! I know…change to another grocery store!
Debbie C
I had a $4 off next purchase digital coupon for Kroger which loaded on my card from their website – yet when I went to the store they refused the coupon. So when you get an email saying play their games to see if you get a coupon for 50 cents to $5 off next purchase, ignore it! The corporation might offer it on their website, but the store doesn’t have to accept it! Was a waste of my time!
Renae @ How to Have It All
Hi Debbie,
I am sorry you had difficulties with the $4 off coupon. It should have come off your total automatically when you scanned your shoppers card. I do know that the $4 off coupon was for the P&G Mega Event which ended a couple of weeks ago. I do think the $4 coupon expired during that time. If you have further questions, make sure you contact Kroger customer service.
Alison
I went shopping at my local Kroger today in Texas. I had a “buy one get one free” printed online coupon from coupons.com basically. They told me they won’t honor printed internet coupons or coupons for “free” stuff. That is totally lame and enough to think twice about buying most of my groceries there again. What’s the point if you can’t save or use any coupon?! I hate going to Walmart but they are cheaper…I don’t know if they’ll honor the coupon either but other than that I no other place to shop. If this is the case I can’t save with printed online coupons. :(
Heather
So if I am buying 5 boxes of cereal and using the 5X digital coupon can I use the paper manufacturer’s coupon? I am new to this…