Hot off the presses here — I’ve got a copy of the brand new Walmart Coupon Policy that is being implemented now! I’ve been working on this as a part of my involvement with Walmart Moms for nearly 2.5 years, so I’m thrilled to finally have some real results to share.
The two biggest changes that I see are that 1) Walmart will now be offering change back or overage on your transaction when a coupon exceeds the price of a product and 2) Walmart will now accept Catalina coupons that are clearly marked as manufacturer’s coupons.
Walmart will accept the following coupons:
- manufacturer’s coupons
- Internet printable coupons
- competitor’s coupons that have a specific price listed
- soft drink container caps
- Catalina coupons clearly labeled as “manufacturer coupon”
Provided they meet the following criteria:
- one coupon per item
- coupons must have an expiration date and be redeemed prior to expiration
- change or overage will be given if a coupon exceeds a purchase
- coupon must be for an item Walmart sells
- coupons must be presented at the time of purchase
Walmart does not accept the following coupons:
- Internet printable coupons for a free product
- competitor’s coupons for dollars, cents or percentage off, B1G1 free, and double or triple value
Management approval will be required for:
- transactions with 40 or more coupons
- any coupon with a value over $20
- $50 or more in coupons in a single transaction
Of course it’s going to take some time for cashiers to be trained on these procedures, but in the meantime, here’s a nice printable version of the Walmart coupon policy that you can carry with you! I’d recommend setting your printer to draft mode or, even better, black and white when printing.
Some of you may disagree, but I believe this is a positive step for Walmart. Many of you have questioned what stores are doing with the overage from coupons in the past, so I’m thrilled to see a store finally take a positive stance on it. It seems like Walmart is really trying to accommodate coupon users!
So there you have it — what are your thoughts? Walmart wants to hear your feedback on the new policy in this quick survey.
I am a participant in the Walmart Moms program — participation is voluntary. Walmart has provided me with compensation for the time and effort spent creating this post, but all opinions are always my own!
Mary
Im a cashier at walmart. Yeah im the “bad guy” but hear me out. I dont mind taking coupons in fact i love to see how much customers save. But when its abused and you end up getting 52 dollars by purchasing 65 $0.97 razors and hand me “3 dollars off” coupons (for each one) and purchasing 50 $0.97 breathe right strips and give me “$1.50 off coupons” (for each one) it just doesnt seem right. and i get so nervous i might lose my job. but, again its still neat to see all the savings rack up. but to have a csm breathing down my neck and watching every tiny mistake and treat me like they shouldnt have hired me makes my job harder. im glad you have provided the coupon policy to everyone here because there are some people who do not know the policy and insist i use the coupons. I hate walmart myself but its a job. haha. sometimes i direct customers to other stores based on my personal experiences at walmart or by seeing prices other places for way cheaper. sometimes i see a product someone else ad matched a few customers back and show them my ad and give them the price.
AW
Seems that stores are STILL not being trained right. I went into Walmart with a large stack of catalina coupons (I work at Circle K, I keep the good ones customers forget) and was told right off that they couldn’t take them because they said ‘only redeemable at Circle K’.
I pointed to the signs they have at every register saying that they ‘will gladly accept competitor’s coupons’ and the lady got snippy with me and demanded to see the coupons, which she then walked over to a manager who gave me the same speech. I informed them that I had used them there without issue before and even had a receipt showing such in my wallet which I pulled out to show her and again pointed to the sign right next to her face. She gave me an evil look and marched off to a phone while reading the back of the coupon, only to return and tell me that they would take them, but ONLY one per transaction and started muttering about whoever rang me up last time was getting written up.
7 times in the last month I’ve used them at walmart, only THIS store has given me problems like that.
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