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Walgreens to Cancel EasySaver Rebates Program

by Tara Kuczykowski on March 27, 2009 · 69 comments

walgreens
I've been holding off on announcing this because the rumors were flying
and it wasn't clear what was true and what was speculation, but Lisa from
The Spot to Save shared with me an email that she received from Walgreens corporate recently that confirms that they are canceling the EasySaver rebates program as of May.

"Thank you for contacting us regarding our recent decision to evaluate the EasySaver program in its current form. Walgreens is always looking into the future. For this reason, we are looking at ways to revamp the rebate program to assist us in proceeding in an exciting direction. Although change is always intimidating we feel that it is time to develop a new loyalty program so we can offer our consumers new and improved services. You will continue to find the EasySaver Catalog in our stores through April. Please look for future advertisement regarding our new programs to come."

So at this point it's not clear if there is going to be a new program that will replace it. I've heard speculation that they will be amping up their Register Rewards promotions, but nothing has been confirmed.

Stay tuned for updates as we head into April and see if Walgreens starts to reveal their plans for the future!

{ 69 comments… read them below or add one }

1 Stephanie March 27, 2009 at 1:28 pm

I am very worried about this program. I love the CVS ECB program, but CVS has it all together- they know what they are doing! Walgreens on the other hand, has SO many problems. I'm afraid there will be even more issues - just look at their Register Reward program! I hope they take the time to train their employees. It could be great if they take the time to do it right!

Stephanie´s last blog post..More Walgreens and CVS Deals!

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2 Jennifer March 27, 2009 at 1:33 pm

I recently had some trouble with my Walgreens transaction where I would be recieving $6 in RR. The manager had to get involved and he told me after April Walgreens will be doing away with the RR program. That it was costing the company too much money. I guess we'll see come May what is actually going to happen with these programs. I just hope they have something great to replace them. Please keep us posted as you learn new information! Thanks for all you do. I love your blog!

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3 Briana March 27, 2009 at 1:36 pm

It does make sense. They have a lot going on with ES, 7 day coupons, ES coupons, Register rewards...

I love the Easy Saver program because the gift cards are easy to use. Register Rewards on the other hand...so confusing and so many problems especially for people new to Walgreens.

I prefer the ECB program and CVS because of location...but hopefully Walgreens will come out with something bigger and better than before!

Briana´s last blog post..Lowes Build and Grow Clinic: Make a Yard Mobile 3/28

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4 Melissa March 27, 2009 at 1:50 pm

This should be interesting! It does get confusing with all the coupons you have to use there! If they think RRs cost the company too much- they could just do away with all those ES coupons- and have the items ring up on sale at that price in the first place!! AND- get some well trained friendly cashiers- I think they cost the company a lot of revenue too from lost business!!

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5 Swap Savers March 27, 2009 at 2:18 pm

I hate the RR program and refuse to purchase products that have a RR deal since I have had so many problems with it. I have even contacted the corporate office about how unhappy I am with their program. Hopefully they will fix the issues if that is the only program they are going to have in the future.

Swap Savers´s last blog post..kim commented on the group 'Coupon Swappers'

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6 Sarah @ Fiddledeedee! March 27, 2009 at 2:28 pm

Thanks for the heads up! Honestly, I've never been a huge fan of the Easysaver program. I much prefer the immediate gratification of ECB's, so I hope the new program will be similar to CVS - and work as well. However, I do hope they keep the Easysaver coupon booklet! That would be a really sad thing to see go (especially since my Publix accepts their coupons!).

Looking forward to finding out what the new program looks like!

Sarah @ Fiddledeedee!´s last blog post..Last chance for 5 Swagbucks!!

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7 Christina Barnett March 27, 2009 at 2:45 pm

Well just to put my two cents in on this. I went to Walgreen's about 2 weeks ago and the cashier wouldn't take manufactuer coupons with the super saver coupons. When I got up to the cash register with a cart full of stuff the same cashier that always checks me out says that they are cracking down and are no longer taking manf. coupons with there coupons. I was really upset.

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8 Kate March 27, 2009 at 2:55 pm

A manager at our Walgreens confirmed that the RR program will follow, being done with after August!

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9 Shellie March 27, 2009 at 3:06 pm

I am a little sad to say goodbye to the possibility of getting money loaded onto my gift card every month. I have to admit the 10% bonus is really nice. But I have been having so much trouble with Walgreens lately that I guess I'm ready for a change. I just hope the new system isn't as problematic as the current RR program!

Shellie´s last blog post..You Asked: Twitter Tips

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10 Andrea March 27, 2009 at 3:19 pm

I personally have never done the ESR or RR transactions, so I won't be missing too much. I'd much rather have a clear definition of what I'm paying OOP than after OYNO type deals. But I do admit, this really sucks for the people that have been really heavy into those programs.

Andrea´s last blog post..Dove Printable Coupons

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11 LouAnn March 27, 2009 at 3:24 pm

bummer. I am fairly new to this, and while it does seem that the items that are the best deal are always gone when I get there, the few things I have been able to get ahve been great deals! I just got my gift card from the February rebates, so I'll miss how easy that was!

LouAnn´s last blog post..52 Blessings - Week 10

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12 Heather March 27, 2009 at 3:27 pm

I just can't wait to see what they come up with! I am a little sad the ESR is leaving since I don't have CVS in my area. Hopefully we can still get some great Register Reward deals till the new program is announced.

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13 Barbara P March 27, 2009 at 3:44 pm

I hope they still do the catalog just with all coupons. Also I gave you an award here:

http://never2late2save.blogspot.com/2009/03/i-won-award.html

Barbara P´s last blog post..I Won An Award

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14 Julie March 27, 2009 at 3:44 pm

I am wondering if they are instituting something where they can limit the number of things we can buy on sale like CVS. It would suck, but I guess I understand why they would do that.

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15 Jessica March 27, 2009 at 4:02 pm

Wow. The ES program is so much easier than the RR program, which has SO many restrictions. Plus the 10% bonus on the gift cards was nice to recoup some of the tax spent on "free" items. CVS ECBs are much easier to navigate than RRs, so hopefully they will learn from them. Maybe they are planning on more $5/$25 coupons in the future? That wouldn't be so bad, but harder to "make money" if there are no FAR items. I guess we'll see. If it looks like it'll be difficult, I'll be skipping Walgreens and go to CVS, even though it is farther from home.

Jessica´s last blog post..Mommy Brain or Mommy A.D.D.?

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16 $ Money Savin' Momma $ March 27, 2009 at 4:02 pm

Well, considering we don't have Walgreens or CVS here, this will have minimal effect on us.

Sorry to hear they are discontinuing the program though!

$ Money Savin' Momma $´s last blog post..Get cash back for your eBay purchases

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17 katy March 27, 2009 at 4:04 pm

I'd rather they ditch RRs. ESRs are a super easy way to make tons of money!

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18 Britney March 27, 2009 at 4:07 pm

The monthly freebies and random diaper deals are really the only reason I ever shop at Walgreens...... Their prices are usually too high compared to Walmart..... So I wonder how much money it will cost the company when they do away with the program.....

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19 Denise March 27, 2009 at 4:08 pm

That upsets me mainly because I don't have a CVS. Actually, I would prefer to get my savings up front, rather than waiting on a rebate for a month+, but I have certainly scored some great deals with Walgreens. I too hope there is something good coming.

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20 Mindy March 27, 2009 at 4:10 pm

How come I always get in on the tail end of something good?! I was just getting into the ESR's. I hate to say it, but I wonder if we've gone to the well too many times and now it's dried up. Soooo many more people are taking advantage of these programs lately and I'm sure WAGS is feeling it. Oh well, let's hope for something comparable.

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21 kaustin March 27, 2009 at 4:15 pm

I agree with the cashiers and their negative attitudes. I am a friendly person and I can hardly get them to say hello and they have never said thank you. I know I am stereotyping, there are some friendly cashiers at Walgreens, just not where I live. :)
I too am disappointed because I just started this and thought I found a goldmine!!

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22 Coco March 27, 2009 at 4:19 pm

Hi Tara,

I love your blog so much that I have just tagged you for the Attitude of Gratitude Award.

If you are unwilling or unable to participate, no hard feelings. I just wanted to let you know you have contributed to what I know, how I operate, have set an example or somehow invested in me as a blogger. Thank you so much!

Coco´s last blog post..Attitude of Gratitude Award!!

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23 Cher March 27, 2009 at 4:21 pm

What's next no more EB's at CVS! I am going to write up a post and link to you, thanks for the heads up!

Cher´s last blog post..My First Organics Kit Review & Giveaway (Ends 4/10)

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24 Lana March 27, 2009 at 4:32 pm

Cher, actually, I have heard a few random rumors that that is just what is next - CVS getting rid of EBs! But they are jut rumors....hopefully!

Mindy, I feel the same.... I just get introduced to it and just get the hang of it.... and now they take it away! Humph!

I have had a few issues with WAGS, but only with a certain few cashiers. I have figured out when to go when they are not there or I check out at the cosmetics counter, and I found the asst. manager to be very helpful, so things have been working great for me. If they do away with the program, and not replace it with anything spectacular, I'm afraid they will lose a TON of business!!!! Talk about costing them money! We will all just go to CVS right across the street....at least until they decide to do the same thing. Good grief. In this economy today we are all looking to save a little money, and that's when they decide to pull their money saving programs? I guess they are hurting in this economy, too.....

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25 Valerie March 27, 2009 at 4:33 pm

The Easysaver program was only good if you had a small rebate you were requesting or if you copied every piece of documentation you sent in. I had two separate rebate claims denied because they claimed that I did not send in all of the documentation required. I know for a fact that I did send it in. I believe they denied the rebates because they were for a fairly high dollar amount. I quit shopping at Walgreens because they never even responded to the letter I sent regarding this issue. As far as I am concerned the Easysaver program was a joke! I think they intentionally denied rebates to pad their bottom line.

And when are they going to start using cash registers that actually let you see how much you are being charged for each item? At my Walgreens they always turn the screen to face them, so that I can't see how much they are charging me for each item.

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26 Monica March 27, 2009 at 5:03 pm

Mindy and Lana, count me as another "late to the party" person! I just started paying attention to the Walgreens deals in January (thanks to Deal Seeking Mom, in fact)--I'll be sad to see the ESR go.

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27 katy March 27, 2009 at 5:28 pm

Valerie -- I have never had to send anything in for the ESRs. You can do it all online. You do have to save your receipt long enough to enter it online, so I always do it right when I get home so I don't lose it :)

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28 Rachel March 27, 2009 at 5:33 pm

Wow!!! I totally agree with the negative comments about WalGreens - - their cashiers and things not ringing up right and then the cashier fussing about you are getting to good of deal - - both times I visited there this week I have had trouble!! The cashiers definitely don't act like they know about coupons - - they really do need training!! My RR's are not printing right either - - yes, they do have good deals if you can get them but I am just about finished with them after this week!! Hopefully they do get a program like CVS and cashiers that know what they are doing. I would love to know I was helping the customer!! What harm does it do them?? A couple of weeks ago I tried to get a raincheck and even the manager was so negative about giving it to me....yes, they will hurt when we all leave and give our business to someplace else.....thanks for letting me vent my feelings!!

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29 gloria March 27, 2009 at 5:41 pm

I feel the same way as Monica. I started this program only a few months ago and it upsets me to hear that it will soon end.

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30 Sarah March 27, 2009 at 5:47 pm

Thank you for letting us know. I had been thinking of starting to shop at Walgreen's because of your posts about the savings you've been getting. Walgreen's is fairly new in my area and I haven't been shopping there. When it first opened I went in with the coupons in the circular I received. But trying to match up the coupons with the merchandise in the store was a nightmare. None of the prices on the shelves matched up with the prices in their ad and it just wasn't worth the effort. So thanks again for letting us know about the upcoming changes. I don't want to put the effort into learning my way around a system that's going away - at a store I don't even like in the first place.

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31 sandy March 27, 2009 at 5:53 pm

Our store has always had problems with the RR- most times not working so I don't do it because of having to call the manager and rering it. Our cashiers are not friendly and do not seem to be knowledgeable about coupons at all and need to be trained. I was told by one store some people really get out of hand and abuse the system of coupons and rr (maybe they will have something where a person has to get a card to scan and show id so the deal is one time per person per week, etc and register rewards will go onto a card where it rolls over after 24 hours or something to prevent people who walk in and out and buy till the shelves are empty- I did not go into it with them but I can only guess.)
Maybe they will get to lower prices like they were long ago so people will want to want in and shop that don't have deals since many items are very high priced- but they are a great convenience.

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32 ron watts March 27, 2009 at 6:18 pm

Well I am a Walgreens manager and there are plans to get rid of both the RR and easy saver programs. Many customers have problems with these programs and admittingly our cashiers can be as confused as the customer. Trust me, we complain as much as you all do. I do not know all the details but there will be more instant savings instead of RR or easy saver. I have heard rebates will soon print instantly at the register similar to other retailers like sears and bestbuy. Don't out too much into any rumors you hear. No one in the store has all the info. Nothing is finalized.

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33 Katrina March 27, 2009 at 6:22 pm

I will miss all the deals! I just got started with this too.

Here's an idea....instead of jumping through hoops to get money back via RR or rebates, just reduce the prices.

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34 Ashley March 27, 2009 at 6:32 pm

I just got started with the rebates and everything as well. But this worries me .... they can't even get their coupon policy straight so I can't imagine what they think they'll be doing..... I hope it turns out well, though.

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35 Terri March 27, 2009 at 6:57 pm

It would be just like them to stick to promotion of their Register Rewards program. I am nearing litigation status over the application of their RRs. Walgreens managers apparently think that you can scam their stores using RRs, so I would imagine that the environment there will be even less hospitable than it currently is. Also, the use of RRs is highly restrictive. You can only use one RR per item, regardless of the total cost of that item, so if you buy three items totaling $35, and you have 5 RRs that total $20, you will only be able to use three of them, regardless of value. This seems like one more way Walgreens has of making you think you're getting a good deal when in fact you're really not. I'll be curious to see how this plays out.

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36 Bonnie March 27, 2009 at 7:41 pm

I will be one of those that will miss the Easy Saver Rebates. I do $20+ of rebates each month and the 10% bonus alone is a sweet deal when you remember all of the cool free stuff that you get too. I think that we all need to remember to reward these companies as best as we are able with our valuable dollar, because they are still running a business and need to make money. Also, they bless us with so many awesome deals and help us keep our stockpiles stocked and their are ways that we can give them more business without spending more money. For example, we can use our RR's to buy staples which we cannot get cheaper anywhere else. Milk is a good example for me because there is a state min $ where I am and everyone sells for the same price. Why not buy it while I'm there anyway and reward them for their great deals. Or diapers, I tried their brand awhile back and found that I really liked them, so now I buy nothing else and I stock up when they put their brand at rock bottom prices. Selling cheap W brand diapers to me is still better than selling no diapers to me for their bottom line. Also, use their photo or pharmacy services when you would spend the same somewhere else. Bottom line, we need to remember to give back to those helping us out and Walgreens and CVS have made a huge difference in my budget so I want to spend my $ there when there is no better deal to be had.

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37 denise March 27, 2009 at 7:50 pm

Just my luck - I think after months I have finally figured out how it works - now they are going to go and change all the rules - and with the cashiers that always seem to have their heads - you know where - it will be months more before the new system works smoothly - CVS here I come!

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38 Sherri March 27, 2009 at 7:54 pm

I never use the rebate programs...but the coupons in the book are a HUGE resource for me! I hope they do not get rid of those too!

Sherri´s last blog post..just a couple of things....

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39 Roberta Skrydlak March 27, 2009 at 8:24 pm

i have used the Walgreens easysaver rebate program since it first started back in the '90s. i have always found it quite useful, and at present have over $50 on my card.

all i need to know, and maybe one of the Walgreens managers out there can answer me, will i still be able to use what money i have left on the card, even if the program no longer exists?

thank you

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40 Teresa March 27, 2009 at 8:24 pm

Since I don't have a CVS or Walgreens near me, 2 hrs away, I don't understand why everyone thinks that it these stores responsibility to give you free stuff. I enjoy these blogs, a lot doesn't apply to me because of where I live, but have any of you owned or ran a business? You can't just give and give, especially in this economy. I think their marketing strategy was similiar to grocery stores loss leaders. Get people in for the sales and they will buy other stuff. I don't think it was supposed to end up being a game. I'm sure Walgreens marketing is smart enought to read these blogs and know what is going on. I'm sure some people buy other stuff besides the sale items, but a percentage probably just tries to get as much as possible for free. I don't mean to sound negative, but these stores provide jobs, taxes and the convienence of being in many smaller neighborhoods. If you want to complain about the prices in Walgreens or CVS, try shopping in a town of 500 with the closest city(pop. 2500) an hour away. I think more should be grateful for what they have gotten over the years and hope maybe they can use some of the money they have been giving back to the customers on training their employees!

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41 Melissa March 27, 2009 at 8:44 pm

Well, I'm looking forward to seeing what they come up with! They are known for drawing people in with their deals, and I can't imagine an end to great deals there!

Melissa´s last blog post..Free Download from Sacred Audio

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42 Amanda March 27, 2009 at 9:05 pm

I don't mind seeing them go. I like the RR program. I wish out of all of this some big wig in Walgreens is reading all of these and will just stock the shelf more than 10 items at any one time even though they know it will be a popular item!

Thanks for being an awesome blogger!!! I have certainly enjoyed the guidance to the good deals!!! Thanks so much and keep up the great work!

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43 Dee March 27, 2009 at 9:10 pm

Bummed to hear the program going away too! I must say that my local Walgreen's has a pretty wonderful staff. I have only had a problem with 2 cashiers in all my trips to the store. As a matter of fact I have had a few that will remind me to use the ESC coupon on an item if I have forgotten at the checkout!! I count my blessings to have been able to save the money I have and hope to find more great deals.

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44 Amanda March 27, 2009 at 9:19 pm

I love the EasySaver program. Sad to hear it is going away =(

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45 fran March 27, 2009 at 10:12 pm

Valerie, You can always turn the screen so that you can see what you are paying for each item.
Roberta, The money on your card is your money. Even if there are no more programs, you'll still be able to use your card as you please. Also cards never expire.
If what Ron (mgr.) says is true, I wouldn't like that program. It sounds like you'd have to send in for each individual rebate, which would mean postage and making copies for your records. Would be more work than just entering it online. I personally like the rebates that you can do online. I also like the extra 10% with the gift card. With the gift card, you can use it whenever you want. With the ECBs, you have to make sure you use them before they expire. I think it would be great if we could exchange our ECBs for a gift card. There could also be a way that the register keeps a tally of your ECBs and instead of ECBs at the bottom of your receipt, there could just be a grand total and the cashier could give you a gift card for that amount. That way you would never have to worry about expiring ECBs. Wouldn't that be nice?

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46 Roberta Skrydlak March 27, 2009 at 10:17 pm

thanks, Valerie

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47 Abby March 28, 2009 at 12:25 am

Oh no I'm so worried I was loving all the good deals I found at Walgreens! We don't have a CVS here so it is really my only chance.

I have to agree with what others have said with the Walgreen cashiers. Some can be very frustrating. I quit going to one Walgreens and started going to another due to this very annoying cashier. She didn't speak the best English so it was hard to explain to her the discounts she needed to be giving me and such. She acted as though I was trying to pull something on her. I sometimes just gave up and paid the extra. No more went across town to shop!

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48 Nicole March 28, 2009 at 10:00 am

It really is okay with me. I find the RR and ESR programs much more complicated that ECBs so I only go to Walgreens when something is an absolute excellent deal; plus I have stopped buying stuff I don't need. I figured that after all these thousands of women got into the big savings, CVS and Walgreens would start losing money and discontinue their programs. How can they really afford to be giving away so much free stuff to so many customers? I have enjoyed it while it has lasted, and have a nice staff at my local Walgreens so I am fortunate not to run into too many issues.

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49 Charlene March 28, 2009 at 11:22 am

I've had some cashiers at both CVS and Walgreens that couldn't seem to find their ears with both hands in the dark, but I've also had some excellent cashiers who scanned the in-ad coupons before I even show it to them, and know the deals as well as I do. It just depends on the store, the manager, and the individual employee.

I'll miss the present program, but I'm sure it won't be long before we'll all be eager and excited to share the great deals we find with the new program, whatever that may be!

Charlene´s last blog post..Ultimate Blog Party 2009

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50 Julie March 28, 2009 at 12:23 pm

Just my two cents... My cashiers at Walgreens (Ballentine, SC) have always been SUPER SUPER SUPER nice and so helpful. They are some of the friendliest I've encountered.

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