Time and time again I have heard from Target employees reporting just how much latitude and individual store has in setting "policy."

My local Target doesn't even bother to answer their phone a lot of the time. It literally can take hours to just get one person to even hello.
The employees seem to not have any info whatsoever on when Monsters Inc will be back in stock and are stumped as to how one would find out. Worse, you call the corporate "customer service" and you speak with someone in India that is well intentioned but has zero idea of what Monsters Inc is, much less what a Blu-Ray/DVD combo pack is. They just blindly follow the listed inventory online. I think a 2 year old could give you equally reliable service.
Oddly, Target has been known to call Wal-Mart the "Evil Empire." Pot calling the kettle black.

I am so thrilled some of you have such a great store, it makes my day to know that people get low hassle service. I am totally stressed out by the employee reporting that they can be written up for actually doing their job.

Becky, I truly admire your preparation and organization. That is not the average person, at all. Kudos.
I don't think the woman you encountered should be hammered for being upset, given this marketing tactic is meant to create just the situation the Glade purchaser encountered and, hopefully, they won't ever notice. Few do.
Point being, a customer should NOT have to know the policy of the company better than the cashier, much less the management. A customer should not have to have so much burden put upon them that the average prudent person can't reasonably decipher what is expected of them to meet the requirements.
Stores know this and exploit the living bleep out of it, knowing that governments are very slow to enforce the rules, if at all.

Target local employees AND corporate have willfully and intentionally lied to me. I don't take kindly to that. Yes, don't shop there blah blah, but that only goes so far, consumer laws are broken and that has to be accounted for.

Were it not for people that press the issue, companies would continue with wishy washy policies and local "executive decisions" as the norm. Some couponers botch things up for everybody if they get excessively greedy, but many couponers and bargain hunters help the average shopper in getting things straight.

1. Target cashiers are timed per transaction. If you get a guest with coupons we get a "red" score simply because it takes more time to process the transaction. Same thing with checks, if you pay with a check or let your child count out $2.00 for their toy we are at jeopardy of being yelled at or written up if we don't improve our average score. The Guest Service desk is not timed so go there if you have a lot of coupons or price matching.

2. When you use a coupon at Target and then return that item you get the full amount of the item back, not the amount you paid therefore you end up with more money in your pocket. This is why we limit how many coupons you can use. For instance I wanted to do the Hasbro game promo for Pictureka Flipper. I bought it and used the $5 Hasbro coupon and the $5 Target Coupon. I paid $13 and change for it after my discount. I returned it the next day because I got the ad for KMart and wanted to price match making the game under $5.00 when I returned it I received $18.00 because they give you the amount of the manufacterers coupon back. The Target coupons work differently so those aren't included in the amount refunded. You can see how Target wouldn't want that to happen and believe me we have crooked people that simply buy and return coupon items to make money off of them. They are ruining it for the legit moms that are just trying to get a decent price on an item.

3. If you get an item that your coupon doesn't work on at the register go to Guest Services on your next shopping trip and say you forgot your coupon, or you could even try it before you leave the store that day. As long as it is within a few days you will be ok. I wouldn't do this all the time but if you feel the coupon is valid give it a try. One plus is that the item isn't right there looking you in the face so they can't say that isn't the same item pictured. I know I am a lot more reasonable with people than the cashiers simply because I frequent these sites and know how things should go down with the coupons.

4. When I want to do one of the promos that you guys discuss I usually go to a different Target than the one I work at because my Target is strict and unreasonable! I did the Hasbro game promo for Pictureka Flipper, Guesstures and Clues Secrets and Spies and the Up/Monsters's Inc deal and walked out with all those items for $36.00. My Target wouldn't do it but the one 3 miles away didn't even blink!

5. For anyone that tried to do the Alphbet Pals promo - YOU SHOULD HAVE BEEN ABLE TO!!!!! We received a Christmas promo that specifically says "WE WILL GLADLY HONOR 2 DAY SALE PRICE MATCHES!!!!" (excluding timed events like 6-9pm) As soon as I walked into work on Friday I was told we would not honor them, about an hour later I read the flier that we received from corporate and I was so excited I wouldn't have to turn anyone else away but when I pointed it out to my front end managers they still would not let me honor the TRU ad + the coupon.

I hope this helps you guys. I am currently hoping I don't get fired because I price matched the Best Buy ad and used the coupons for 2 different customers that bought Up and Monsters Inc. I will probably get written up for it : ) Anyways, if you have any questions about this just ask here and I will do my best to get you an answer. I hope to see you at my Target because I will help you whenever I can with this coupon situation!!! See you soon...
Las Vegas Anonymous Target Employee

Hallie, according to the exclusions, they will not price match warehouse club prices.

I did have to go to customer service, as the cashier at the register could not do it.

Check it our here: http://savingmoneyforawedding.blogspot.com/2009/11/my-target-deals.html

Thanks!