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Sanity Savers: Dyson DC25 Ball All-Floors Vacuum

by Tara Kuczykowski on October 21, 2009 · 71 comments

Dyson DC25 All Floors"Oh, Dyson, where have you been all my life?"

It sounds like something out of a soap opera, doesn't it? But I am truly, madly in love with the Dyson DC25 Ball All-Floors Upright Vacuum Cleaner I was sent to review.

So what makes the Dyson DC25 so fantastic?

Maneuverability -- I had my doubts about just how much easier the ball design would make vacuuming, but it really works! It makes it so much easier to roll the vacuum around tight corners. It's smooth and effortless, and as a bonus, even the older kids can push it!

Suction -- I knew that we were nearing the time to replace our Hoover Windtunnel Upright, but I had no idea just how much dust and dirt it was NOT picking up. This was readily apparent the first time I took the Dyson DC25 for a spin.

I was totally unprepared for the amount of dirt in the canister when I was done. I may as well have not vacuumed at all over the past five years that we've been in our house from the looks of it. I wish I had thought to take a picture before my husband dumped the canister -- it truly was the height of ickiness.

Convenience -- I simply love the Telescope Reach wand feature. If I had a nickel for every time I went to use the wand on my Hoover only to find it MIA, I could probably have paid for the Dyson in change! But that's not all -- not worrying about replacing bags and the ease of emptying the canister rank high on convenience as well.

So what don't I like?

Frankly, it's got a pretty hefty price tag. At $499, it's going to have to last quite awhile to offset the up front costs. With a five-year warranty, that shouldn't be an issue.

But what I found more compelling than the warranty was Dyson's analysis of the maintenance costs of other vacuums over a five-year period. The Dyson clocks in at $0 because there are no bags, belts or filters to replace. However, they calculate that other vacuums could cost as much as an additional $445 over a five-year period if you perform the routine maintenance recommended by the manufacturer!

So overall, yes, I am very impressed with the Dyson DC25, and I'm kicking myself for not making the investment years ago when my husband was trying to persuade me it was a good idea. Five kids and two dogs put a lot of wear and tear on our carpets, and I really think that we would not have the need to replace them so soon if we'd used a quality vacuum from the start.

Do you own a Dyson, and if so, what are your thoughts on it? Or have you found another vacuum that you feel works just as well at a lower price point?

{ 71 comments… read them below or add one }

1 Marci October 21, 2009 at 4:15 pm

I have a Dyson, and I absolutely love it. It is the best vacuum I have ever owned. The amount of dirt it picks up is amazing to me. I have convinced at least 5 friends to purchase one. One thing that you do not like about the Dyson is the difficulty in using it to clean stairs. The Dyson really "sucks" which makes it difficult to stretch the hose out in order to do the stairs. Other than that, It's the most amazing vacuum.

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2 Jennifer October 21, 2009 at 4:17 pm

I love my Dyson!!! No other will ever compare!!! Even though it was a gift from my cheating ex husband...I still LOVE it!!!

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3 wehave5sons October 21, 2009 at 4:18 pm

I have a Dyson (not a ball one tho) and LOVE it!
I too was amazed the first time I used it, at the amount of dirt my other was not picking up. I love how well it does on the non-carpet surfaces, also those great little sweeper/helper/brush like pcs on the outside corners make it super easy to get into little cracks and along edges. I think we paid about $300 for our model about 3 years ago. It was a Christmas present. There was a Great sale on it at NFM and it also came with a bonus acessories 8pc(I think it is 8pcs) package for free!

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4 Tracy October 21, 2009 at 4:25 pm

As much as I too would love to try Dyson because I have heard so many goo things about them, I truly love my Oreck vacuum!

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5 andrea October 21, 2009 at 4:28 pm

To funny I just wrote a review on my dyson yesterday. I love it. It is truely worth every penny you spend on it. I highly recommend it to anybody.

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6 Dorcas October 21, 2009 at 4:31 pm

I've had a Dyson for over 5 years and wish I had purchased one years ago. I LOVE it! I've had a number of different types of vacuum cleaners over the years and NOTHING can compare to the Dyson. It is well worth the money. It picks up dirt others would leave behind, is easy to operate and almost no maintenance.

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7 stephanie October 21, 2009 at 4:35 pm

I have the dyson ball and it is fabulous! With 2 babies and a golden retriever this machine truly picks up everything from my wood floors to tile, to carpet! It is expensive, about $550 but sooo worth the money. After going through multiple cheaper 70-80 dollar vacuums it would equal the cost of one of these. I could not say enough! I just believe with all that I have in my life a vacuum that makes one chore easier and quicker is worth it.

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8 Holly October 21, 2009 at 4:39 pm

I LOVE mine! My MIL told me her Oreck was better, so I used it first & then used the Dyson after it. The icky factor you mention? It was there after using the top-of-the-line Oreck & the canister was filled with gross dirt. NO COMPARISON! I have had mine four years and have had nary a problem. I do agree it's really hard to use on the stairs, though.

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9 Renee October 21, 2009 at 4:47 pm

I have the dyson ball and LOVE it!!! I have a one year old and two dogs and that thing sucks up everything from my carpet to the hard wood floors. I finally caved in and spent the money after ruining several cheaper vacuums. I still at times will use the swiffer dry clothes on my hardwood though. But it has definitely worth the money. I am thinking about asking for the dyson hand vac for Christmas to use in between vacuuming for my hard wood floors.

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10 angie October 21, 2009 at 4:51 pm

I have the dyson total clean and am in love with it. I will never purchase another brand of vacuum again! I got mine on woot.com for $250 and it came with all the goodies!

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11 Jenni October 21, 2009 at 4:56 pm

It sounds fantastic. Here's my question....How on earth did you get one for free to review?

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12 Shayne October 21, 2009 at 4:56 pm

Four years ago I was convinced by several family member to purchase a Dyson. While I do believe I would like the ball or some lighter version of Dyson, my DC17 has been a major disappointment.
1) Entirely too heavy, especially if you live in a two-story house.
2) Difficult to push (much heavier than the 60 lbs I stroll around with for 4 miles regularly) if you turn off the brush feature.
3) MUST turn off brush feature on area rugs, hard floors, and most anything other than wall-to-wall or it will eat your floors.

This last one, I mistook for success for a short time. I, too, thought my old vacuum hadn't accomplished much. I even took a photo of myself with a huge bag of "lint" from my first once-over. Ha-it was actually part of my rug!

I complained to dyson and their customer service was pathetic. I still use this vacuum because of the ridiculous price tag, but I would never buy this model again. Honestly, I would probably buy a series of lesser vacuums before purchasing another Dyson.

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13 mari October 21, 2009 at 4:59 pm

i also have a dyson i bought mine 6 rears ago at sears for $400.i did like alot until the suction stop working my warranty @sears was up when it stop working.i know its my fault i didnt renew it, but it lasted so long that i just didnt think it will stop working.know i dont know where i could fix it?its been about 2 years thats its been sitting in my closet.

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14 Melissa October 21, 2009 at 5:07 pm

I have an Oreck and would never stray! I have a friend that has tried both the Oreck and the Dyson and says the Oreck is sooo much better! Just thought I would throw that out there for those who are in the market for a new vacuum!

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15 Chantel October 21, 2009 at 5:11 pm

We looked at the Dyson but when doing research discovered that the Eureka SmartVac actually beat the Dyson in the consumer tests. And so we spend $129 instead of $499 and have been absolutely more than satisfied. The thing is amazing.

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16 gibby October 21, 2009 at 5:22 pm

Love mine - wanted the ball when I first started looking but couldn't afford it - I bought a refurb Dyson and LOVE it - at more than half the price of new (have had mine for 2.5 years and no problems).

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17 heidi October 21, 2009 at 5:25 pm

I've had my Dyson for over 5 years. I love it. We have a large dog and I am happily disgusted by how much dirt/hair it picks up. Love not having bags. I got mine at Target. They usually have a $50 to $100 giftcard with purchase, so watch for the deals.

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18 gibby October 21, 2009 at 5:26 pm

Oops...sorry at LESS than half the price of new

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19 Kelly October 21, 2009 at 5:28 pm

Love it! The BEST vacuum ever! Worth the $!

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20 Laura October 21, 2009 at 5:30 pm

Been wanting to get a Dyson for a LONG time but could never justify the cost... my downstairs is 90% ceramic tile and my upstairs is all carpeted, but the cats "live" upstairs (because the dogs are downstairs) so it seems like the upstairs carpet is 2x worse than it should be and I feel like I never get all the cat hair out. We KILL vacuums, have tried many brands. Question - does anyone have the Dyson pet version and is it any better than the original? I think I might ask Santa for a Dyson this year - and nothing else. It would be SO worth it!

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21 Angela October 21, 2009 at 5:35 pm

I got my Dyson about 5 years ago as a xmas gift from my husband. I loved it for the 1st couple years, then it seemed to turn into a piece of crap. I have cleaned it regularly and it just doesn't seem to suck everything up. I hate the thought of even using it. Dyson told me that I didn't need to have it serviced and just to clean it out, didn't work. Does anyone have any better suggestion for a better yet less expensive replacement?

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22 Kyra October 21, 2009 at 5:40 pm

I love my Dyson too! Mine is the grey and red one so I don't have the one with the ball (i don't think it was out yet when i bought mine a few years ago). Between a baby and 2 cats my vacuum is getting workouts a couple times a day! The only thing that annoys me is that it doesn't stretch far enough to do my entire staircase, the top 2 or 3 stairs often don't get vacuumed. I have to say though that if I hadn't found such a great deal on it I probably would never have bought one. I bought mind from target online and used a 10% code while they were offering $100 giftcards with a dyson purchase, it was such a great deal my mom ordered one too!

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23 Gretchen October 21, 2009 at 6:13 pm

With two big hairy Golden Retrievers, I was going through a vacuum a year (at least). Since I bought my Dyson about three years ago, I've been very happy. I even called once because I had a problem and their customer service was great and walked me through on how to correct the problem. I definitely recommend it for pet owners, as it's the only vacuum I've had that really picks up the hair. We do regularly rinse the filter though, to keep it in top shape.

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24 Kellen October 21, 2009 at 6:28 pm

I love my Dyson! Got it for Christmas last year...We just moved and my new house has central vac, but I still use my Dyson because it is wonderful! Worth every penny....

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25 Kim Ekker October 21, 2009 at 6:33 pm

I have a Dyson. I have to agree with Shayne on this one. My brother has an Oreck and I like it much better. It's lighter and it just cleans better. My Dyson is a good vacuum but if you are going to invest - take from one who knows - invest wisely. Oreck is the way. Proven experience over a long period of time.

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26 Kim Ekker October 21, 2009 at 6:34 pm

Oh, and if you really want that Dyson go to Bed Bath and Beyond and use the 20% off coupon. Even though it says they do not accept the coupon for Dyson products they DO!!!! Just ask the Manager. They want the sale!

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27 Holly October 21, 2009 at 6:39 pm

I have the Eureka Capture+ and love it. I may be bias since all I've ever owned our Eureka's...........but they last forever and are a lot more inexpensive than either the Oreck or the Dyson. I have 3 cats who shed like crazy; not matter how much i brush them their hair still seems to get everywhere but it's gone quickly with the Eureka. My floors are wood and ceramic tile with area/scatter rugs throughout the house. The Eureka has a safety feature on it that won't allow it to gobble up your rug - it shuts off -- fantastic feature. The only drawback is around the litter box; my husband won't use the hose and not all of the litter gets picked up off the floor but thrown/scattered. (It's hard to get good help sometimes - LOL) Anyway, i would definitely recommend the Eureka Capture + for pet owners!!!

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28 sandee October 21, 2009 at 7:01 pm

i love my kirby! now i know you said vacuums that cost LESS but hear me out. my kirby cost less than $200! used on ebay. wouldnt trade it for the world!

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29 Danielle October 21, 2009 at 7:13 pm

We just got a Dyson in April when we moved. I absolutely love it! It has great suction and does a wonderful job! So glad we made the investment since we'd gone through a couple vacuums in the past few years. Money well spent!

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30 Kim October 21, 2009 at 7:53 pm

I've had mine for almost 2 years... I LOVE IT!! The only other one that I ever came close to loving like this was a Rainbow.. but I'd rather have the Dyson 10 times over~

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31 patty October 21, 2009 at 7:55 pm

Bought my Dyson DC17 this past summer. Absolutely love it. Picks up better than anything I've ever used before. Have 3 boys, 2 dogs and a lot of dirt tracking through my house. Boy oh boy did I need a very good vacuum. I originally paid $600 (OUCH!) and couldn't bring myself to take it out of the box. Couldn't reconcile the price in my head. 1 week later it went on sale for $200 less. Took the receipt to Sears and they credited my credit card. Felt much better about unwrapping it after that. Like Danielle said it was money well spent!

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32 laurel October 21, 2009 at 8:02 pm

I LOVED my Dyson. Unfortunately, my mother convinced me to purchase a Rainbow ($1800+, ouch!) thinking it was the best thing ever. Well, lets just say I miss the Dyson. Even the Rainbow is great, I still think the Dyson worked better and didn't shred the carpet as bad. I thought it was pet hair at first, but the clumps of fiber I soon realized was from the carpet being beaten to death by the Rainbow. I sold my Dyson on craigslist and now regret it.

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33 Jennifer October 21, 2009 at 8:06 pm

We've had out Dyson for almost 5 years and even through we now have hard wood floors, I still love my Dyson. I seriously have family that ask me every month or so if they can borrow it so they can give their homes a GOOD CLEANING. We bought ours prior to the ball models. SO ours is not AS maneuverable but I don't care. I <3 Dyson! Maybe in another 5 years I will buy a new one.

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34 Susan October 21, 2009 at 8:29 pm

I love my Dyson! I have the blue one with the hepa filter. It is the best vacuum I have ever had. I've never had this much fun vacuuming. I can even get other people to do my vacuuming for me, they love to see all of the stuff it picks up :)

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35 Kate October 21, 2009 at 8:31 pm

My cleaning lady has an Oreck, and every time she comes here, she says how she can't wait for her Oreck to die, because she loves the Dysons that she uses in 2 of the houses she cleans!

Holly... try a Dyson AFTER you vacuum with your Eureka, and see how much you like your Eureka then! Same with the Kirby. I HATE my mom's Kirby!

As for the pets, I have the "animal" version and the only difference is an attachment that I never use. If you allow your pets on furniture, this might come in handy.

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36 Lauren October 21, 2009 at 9:08 pm

I LOVE MY DYSON!! I have the animal one. I convinced my parents to get one and now my brother has one and my in laws. They are great vacuums!

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37 wendy October 21, 2009 at 9:50 pm

I have the one with the purple ball. I love it but the suction isn't quite as strong as the rainbow. I also miss using my vac to clean up spills. Any suggestions on how to get it to pic up all the little stuff on my concrete floors?

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38 carolyn October 21, 2009 at 9:51 pm

I was talked in to buying a Dyson and it was the biggest mistake I could ever have made!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! First it does lose sucktion over and over, they replaced the parts that they said were recalled. I have the one that is suppose to be for pet hair, that's a big joke. I spend about 30 min. everytime I vacum unwinding the hair from the wheel in side of my vacum that was suppose to be made to handle hair!!! And it takes longer to cleaning of the vacum your suppose to do then it does to vacum the carpet. But I paid almost $500 for it so I keep making myself suffer through it, but I tell everyone I meet, DON'T BUY A DYSON THEY SEEM GOOD AT FIRST BUT THEY ARE THE WORST!!! Get a Dirt devil.

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39 Brandy October 21, 2009 at 9:52 pm

I have two kids, a cat, and two dogs, one of which sheds an unbelieveable amount of fur, so much so, I could make another dog every few days with what I suck up in my vacuums. Yes I said Vacuums! I have yet to find a vacuum that handles my house. I am very leary of purchasing a Dyson, even though the reviews are usually always good. The price tag is enough to scare anyone away. I can say I have been through about 12 vacuums in the last four years, currently I am using an Oreck, and a very old Kenmore, that is no longer made, these have been the best yet, and have lasted more than 6 months now. I would challenge ANY vacuum manufacturer to Lend me a vacuum for 6 months! My father teases me, that if there is a vacuum out there, I know how to break it! I wish you could "Test Drive" vacuums for a month or two before you bought them!

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40 CAROLYN October 21, 2009 at 10:00 pm

And I meant to spell suction wrong. ha ha

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41 Renae October 21, 2009 at 10:36 pm

LOVE Dyson! I bought ours 5 years ago. It was a remanufactured and it still works great. At the time, we had 2 indoor dogs and a cat. I bought the purple on for pet hair and it worked like a charm! The new one looks awesome! Yes, I too was unsure about the price. But it has been well worth it!

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42 Lillie October 21, 2009 at 10:38 pm

Love my Dyson ball vacuum cleaner, but I wouldn't say there is $0 cost for 5 years. You have to clean the filter every 6 months, if you want to maintain suction (which means the vacuum is out of commission for at least 24-48 hours to allow enough time for the filter to dry). Eventually, you will want to replace said filter and the brush bar, as the bristles will wear down. If you neglect these items, the vacuum will begin to lose it's awesome suction over time (especially the filter, this is a common problem with bagless vacuums), but if you maintain it, the Dyson is an awesome vacuum compared to less expensive models I have tried.

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43 Michele October 21, 2009 at 10:48 pm

We have a Dyson & love it. Our Big Lots here in South Florida sells the remanufactured ones for a good price with a full warranty. Ours works great on all the dirt and sand the dog brings in from the backyard.

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44 Amy @ Finer Things October 21, 2009 at 11:15 pm

We have a Dyson, but not the one with the ball. Kicking ourselves over that! Our Dyson doesn't fit well under furniture.

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45 Linda October 21, 2009 at 11:32 pm

I have the Dyson yellow ball and I LOVE it!! I got it at Target back in May on sale for only$299!!!!!!!!! Regular price is $399. What a steal!

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46 Anita October 21, 2009 at 11:44 pm

I recently bought the Dyson DC28, and I absolutely LOVE it. I can't believe the "stuff" that it picked up from my carpet. I too, wish that I had purched one long ago. I have recommended it to everyone I know.

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47 Abby October 22, 2009 at 12:12 am

I have an older purple animal Dyson. I really like it, however, we recently had a person come check our carpet as it was looking very worn and is not even 5 years old. It has a 10 year warranty, and I was hoping to have it replaced, or at least discounted. The carpet was found to be worn more than it should, however, the carpet company claimed that we were not using an approved vacuum, and hence I voided my warranty. I had wondered why the appraiser took many pictures of my vacuum. I thought it was absurd that I purchased a pricey vacuum to take care of my carpet, and it ended up voiding my warranty! They did tell me that the beater bar on the Dyson was harsh on the carpet, but no other explaination.

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48 Melissa October 22, 2009 at 1:41 am

I love my Dyson!! I got it from Odd Lots last Christmas time on sale for $250. It picks up so much more than my old vac. No bags or filters to buy. It's awesome. It is worth the initial expense because I'll never have to buy bags again. As long as I clean the filter regularly it works as well as the day I got it!

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49 Robin October 22, 2009 at 4:54 am

I love my Dyson!!!! The only thing that I don't like about it is the hose. It is part of the handle and when you pull it off to use it the hose gets pinched off, it is quite akward to use. As for the price, it is a lot of money, had I not found such an awsome deal I would probably still be using my Hoover. I got my Dyson, NEW, for dum-da-da-dum $10.00!! Deals like this are what make me the Bargain Mavin. LOL

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50 Jacquelyn October 22, 2009 at 7:32 am

We have two dogs, one that sheds a lot and we got a refurbished animal dyson, I love it, it is the best thing ever!

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