http://dealseekingmom.com/consumer-recalls-folding-step-stools-inflatable-pool-slides-more/ Thu, 20 Jun 2013 12:08:00 +0000 hourly 1 http://wordpress.org/?v=3.1.2 http://dealseekingmom.com/consumer-recalls-folding-step-stools-inflatable-pool-slides-more/comment-page-1/#comment-598317 Lori Sun, 27 May 2012 11:24:19 +0000 http://dealseekingmom.com/?p=124688#comment-598317 They finally called me back. The rep was very nice and said I am in the "first wave" of customers to contact them, so I will receive an email in 2-3 weeks with instructions to send the stool back (at their expense) and get a refund. Hope this helps everyone else! Just call and leave a message and you should eventually hear back from them :) They finally called me back. The rep was very nice and said I am in the "first wave" of customers to contact them, so I will receive an email in 2-3 weeks with instructions to send the stool back (at their expense) and get a refund. Hope this helps everyone else! Just call and leave a message and you should eventually hear back from them :)

]]> http://dealseekingmom.com/consumer-recalls-folding-step-stools-inflatable-pool-slides-more/comment-page-1/#comment-598235 Erica Fri, 25 May 2012 14:33:39 +0000 http://dealseekingmom.com/?p=124688#comment-598235 Lori - I just e-mailed TJMaxx's customer service to see if they have the instructions and letting them know my frustration with their vendor. Thankfully, my skinny #140 hubby was not hurt (nowhere near the 300 weight limit of the product). :) Lori - I just e-mailed TJMaxx's customer service to see if they have the instructions and letting them know my frustration with their vendor.
Thankfully, my skinny #140 hubby was not hurt (nowhere near the 300 weight limit of the product). :)

]]> http://dealseekingmom.com/consumer-recalls-folding-step-stools-inflatable-pool-slides-more/comment-page-1/#comment-598164 Lori Thu, 24 May 2012 00:34:59 +0000 http://dealseekingmom.com/?p=124688#comment-598164 Erica - I have done all those things as well, and no response! Very frustrating. Hope your husband wasn't hurt! Erica - I have done all those things as well, and no response! Very frustrating. Hope your husband wasn't hurt!

]]> http://dealseekingmom.com/consumer-recalls-folding-step-stools-inflatable-pool-slides-more/comment-page-1/#comment-598163 Erica Thu, 24 May 2012 00:19:27 +0000 http://dealseekingmom.com/?p=124688#comment-598163 I have called 3 times as well as e-mailed their customer service twice and still have not received an answer how to send back the product as well as receive the refund. The recording says they will e-mail instructions but nothing has come to my inbox or spam. We have 4 in our house as well as purchased a fifth for my mom. One of ours broke while my husband was standing on it. Right now very unimpressed by this Kennedy International If anyone has received the instructions, please post them. Thanks!! I have called 3 times as well as e-mailed their customer service twice and still have not received an answer how to send back the product as well as receive the refund. The recording says they will e-mail instructions but nothing has come to my inbox or spam. We have 4 in our house as well as purchased a fifth for my mom. One of ours broke while my husband was standing on it. Right now very unimpressed by this Kennedy International If anyone has received the instructions, please post them. Thanks!!

]]> http://dealseekingmom.com/consumer-recalls-folding-step-stools-inflatable-pool-slides-more/comment-page-1/#comment-597850 Lori Thu, 17 May 2012 19:47:21 +0000 http://dealseekingmom.com/?p=124688#comment-597850 I have called twice now about the stools and all I get is a recording asking me to leave my contact information and they will get back to me within 24 hours. Still no response. Has anyone had luck contacting them? I have called twice now about the stools and all I get is a recording asking me to leave my contact information and they will get back to me within 24 hours. Still no response. Has anyone had luck contacting them?

]]> http://dealseekingmom.com/consumer-recalls-folding-step-stools-inflatable-pool-slides-more/comment-page-1/#comment-596619 TwinMamaTeb Sat, 12 May 2012 12:58:18 +0000 http://dealseekingmom.com/?p=124688#comment-596619 I just returned one of those stools bc it broke! We have 3 of them in the house... I just returned one of those stools bc it broke! We have 3 of them in the house...

]]> http://dealseekingmom.com/consumer-recalls-folding-step-stools-inflatable-pool-slides-more/comment-page-1/#comment-596613 Lori Sat, 12 May 2012 10:30:59 +0000 http://dealseekingmom.com/?p=124688#comment-596613 Thanks! I have one of these stools and I use it all the time. I think I bought mine about 6 months ago at Meijer. Thanks! I have one of these stools and I use it all the time. I think I bought mine about 6 months ago at Meijer.

]]> http://dealseekingmom.com/consumer-recalls-folding-step-stools-inflatable-pool-slides-more/comment-page-1/#comment-596601 Leigh Sat, 12 May 2012 02:07:11 +0000 http://dealseekingmom.com/?p=124688#comment-596601 Thank you so much for the Folding Step Stools recall. I'd been bugging my husband to buy one & now I 'm so glad he didn't. Thank you so much for the Folding Step Stools recall. I'd been bugging my husband to buy one & now I 'm so glad he didn't.

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